Social Media Listening

Your customers have a lot to say, and we are here to listen

Social media marketing is not an one way restricted area. You get what you give. Your every action here has a equal and opposite reaction. In this environment, we believe that active social brands don’t just talk, they listen, and they don’t just share, they deliver value. Social media listening, also known as social media monitoring, is acknowledging what is being said about a product or a brand. Online reputation management is a major part of social media listening, you listen to your audience, understand their grievances and resolve them.

At Postbox Social that’s exactly what we do...

We provide reliable social CRM services

As social listening has become a necessary part of the whole customer lifecycle, we make sure that we monitor online networking platforms so that we can effectively listen to the voice of the customer, understand the market trends and accordingly help our distinguished clients with recommendations and strategies. We gain insight into your customers’ desires, behavioral patterns and how your brand is perceived and utilize this information to develop an unique and peculiar tone for your brand’s personality consolidating brand equity.

Our brand building initiatives and practices are designed in a way that, everything we do online leads to positive conversations over all the social media platforms. We conduct thorough research, so that we identify which social media platform and what tools will work the best and suit the needs of each brand.

Looking for someone to manage your page with the right responses and the right moves.

PostBox Social is right around you!

Visit us and give us the opportunity to uplift your brand.